Privacy policy

Privacy Policy for Zen Wellness Center LIMITED

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website.

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you browse the site, we gather information about individual web pages or products that you view, what websites or search terms referred you to us, and how you interact with the site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit AllAboutCookies.
  • Log Files: Track actions occurring on the site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

When we refer to “Personal Information” in this policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect primarily to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Offer you information or advertising related to our products or services based on your preferences.

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our site (for example, by generating analytics about how customers browse and interact with the site and assessing the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—learn more about how Shopify uses your Personal Information here. We also utilize Google Analytics to help us understand how our customers use the site—more about how Google uses your Personal Information can be found here. You can opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

BEHAVIOURAL ADVERTISING

As mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative's educational page here.

You can opt out of targeted advertising by:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

DO NOT TRACK

Please be advised that we do not alter our site's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access and request correction, updating, or deletion of your personal information. If you wish to exercise this right, please contact us using the contact information below.

Furthermore, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you place an order) or to pursue our legitimate business interests mentioned above. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through our site, we will retain your Order Information for our records unless you request that we delete this information.

CHANGES

We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or wish to make a complaint, please contact us:

  • Trade Name: Zen Wellness Center LIMITED
  • Phone Number: 915-996-2186
  • Email: MaddoxFlourishing230@outlook.com
  • Physical Address: 27 Ponteland Rd, HOUGHTON ON THE HILL LE7 8GP, United Kingdom